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Somethings never change

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Peter 

BELIEVE!!!!


Joined: 23 Jul 2003


PostPosted: Wed Nov 24, 2010 9:42 am
Post subject: Somethings never changeReply with quote

Got the renewal forms yesterday ...sweet...but the funny things is the first payment for next season has already come of the credit card on Monday and the forms say if you need to change or upgrade your membership you need to to do so by Friday the 12th November.....

To bad if you were not happy with your membership or wanted to change....

Still can't get this part right...one day...

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Lorelei Pisces



Joined: 17 Jul 2000
Location: Ryder Stand/Ponsford Stand

PostPosted: Wed Nov 24, 2010 3:23 pm
Post subject: Reply with quote

I was like "Whaaa??" when I checked my bank balance!!

2009 I did monthly payments.

2010 I paid upfront.

So I didn't even think it would come out as I didn't do monthly payments at all last season. Not that I wasn't going to renew but... hmmm a bit rude! Thank goodness I had the money in there. I can still pay fully upfront but considering I haven't even received an email for 6 months from the club I wouldn't even know what was going on if it wasn't for Nicks.

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annewilo 



Joined: 22 Mar 2003
Location: Victoria Park

PostPosted: Thu Nov 25, 2010 9:49 am
Post subject: Reply with quote

Lorelei wrote:
I was like "Whaaa??" when I checked my bank balance!!

2009 I did monthly payments.

2010 I paid upfront.

So I didn't even think it would come out as I didn't do monthly payments at all last season. Not that I wasn't going to renew but... hmmm a bit rude! Thank goodness I had the money in there. I can still pay fully upfront but considering I haven't even received an email for 6 months from the club I wouldn't even know what was going on if it wasn't for Nicks.


After two weeks I finally had a response from the club after trying to contact them on exactly this matter.

Last year there was a lot of dodgy stuff done when the club took control again of the memberships. When we joined or resigned they were meant to tell you that you would roll over unless you contacted them and stated otherwsie. I found this out this year just in time, as I want to change my seats at Ethiad and want to commence my payments in December. I have a lot of things to get this month, so it suited me better.

So unless you were told this, there is a chance that the person who processed your membership last year has put you down as roll over. None of this has been made clear in the renewal process this year. I think communication at the club has never and will never be great around this area.

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stui magpie Gemini

Prepare for the worst, hope for the best.


Joined: 03 May 2005
Location: In flagrante delicto

PostPosted: Thu Nov 25, 2010 6:49 pm
Post subject: Reply with quote

I did mine online last year for 2010, paid up front and ticked the auto renew option, so I knew what was happening.

So this year, once the club website said everything was up, I just logged in, checked my stuff and renewed again.

I've obviously been lucky because I haven't had any problems with the membership department at all.

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Peter 

BELIEVE!!!!


Joined: 23 Jul 2003


PostPosted: Thu Nov 25, 2010 8:00 pm
Post subject: Reply with quote

Exactly...I am happy and will always renew til the day I die....Just thought it was funny how we get the letter a week after the due date to make any changes.....thought that was funny.....love my seats love who I sit with wouldn't channge my seats for anything!!

Go Pies Back to back!!

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TOMORROW in a mystery
TODAY IS A GIFT
WHICH IS WHY WE CALL IT THE PRESENT
"Life is meant to be lived";LIVE FOR TODAY
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